Managed IT
Monitoring, patching, security, Microsoft 365, networks and supplier coordination on a fixed monthly basis.
Read more → Services · Sydney
Everything we manage, in one place.
Thirteen services, all run by the same team. Most practices start with managed IT and add the rest as they need it, which means one number to call when something stops working rather than three suppliers pointing at each other.
Why IT Service Centre
Since 2004Two decades supporting Sydney businesses
2-hour responseDuring business hours, sooner for urgent issues
One partnerSupport, security, networks and cloud, together
Everyday support
The day-to-day relationship. Someone answers, someone owns the problem, and the same team knows how your systems are put together.
IT Support
Remote and onsite help when staff are stuck, devices misbehave or email stops working.
Read more →IT Consulting
A plan before the spend, for practices weighing up a move, a merge or a system change.
Read more →IT Procurement
Hardware chosen for the job, bought at sensible prices and configured before it reaches a desk.
Read more →Security and continuity
The two that decide how a bad day ends. One keeps people out, the other gets you back when something gets through anyway.
Cyber Security
Second factor on every account, hardened email, device protection and permissions that match the job.
Read more →Backup & Recovery
A tested way back from ransomware, hardware failure or a deleted folder, with restores proven on a schedule.
Read more →Networks and connectivity
Everything between the wall socket and the desk. Designed for the floor plan and the number of people actually using it.
Networks & Wi‑Fi
Firewalls, switching, cabling and coverage designed for the floor plan rather than guessed at.
Read more →Business Internet
Connections suited to the premises, with the right backup link when downtime costs you appointments.
Read more →VoIP Phones
Phone systems that follow your team between rooms, sites and home, without a cupboard full of hardware.
Read more →Cloud and online
Email, files and the public face of the business, set up so you own the accounts and we can fix things without waiting on a third party.
Microsoft 365 & Google Workspace
Migration, licensing, a security baseline and the cleanup afterwards, for either platform.
Read more →Web Design & Hosting
Sites we build and then actually support, hosted somewhere we can fix things quickly.
Read more →Domains & DNS
Registered in your name, documented, renewed on time, and changed without taking your email down.
Read more →Logo Design
Simple brand and logo work for practices that need a clean identity alongside the website.
Read more →One team across all of it
The reason these sit together rather than with four different suppliers is that most problems cross the lines between them. A phone that will not ring is usually a network problem. An email that will not send is usually a DNS problem. When one team owns the lot, nobody spends a morning on hold working out whose fault it is.
Frequently asked questions
Do we have to take all of these?
No. Most practices start with managed IT and add the rest when there is a reason to. Plenty of clients use us for two or three things and handle the rest themselves.
Can you work alongside the person who already looks after our IT?
Yes, and it is more common than you would think. Sometimes that means we handle the infrastructure while someone internal handles the day to day, and sometimes it means we are the second pair of hands when they are away.
What if we need something that is not on this list?
Ask anyway. Most of what we do sits across these thirteen headings somewhere, and when it genuinely does not, we will either sort it or tell you who should.
Do you only support businesses in Greater Sydney?
Onsite work is Greater Sydney, from the Inner West out to the Blue Mountains and down through the south west. Remote support reaches anywhere, and plenty of our clients have staff working well outside Sydney.
Not sure which of these you need?
Tell us what is breaking, what is changing, or what you are planning. We will tell you what actually matters and what can wait.