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Industries · Sydney

Nine industries, nine different sets of problems.

A dental practice losing its imaging software at 8am and a law firm with a compromised trust account mailbox need very different things from their IT. Each page below covers what we actually manage for that kind of business, and what tends to go wrong.

Why IT Service Centre
Since 2004Two decades supporting Sydney businesses
2-hour responseDuring business hours, sooner for urgent issues
One partnerSupport, security, networks and cloud, together

Who we look after

Each page below is written for that kind of business rather than for IT generally. It covers the software you actually run, the deadlines that cannot move, the obligations that apply to your profession, and what we have seen go wrong in practices like yours across Greater Sydney.

Dental Practices

Imaging that cannot stall mid-appointment, practice software that has to be up at 8am, and patient data that stands up to scrutiny.

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Medical Clinics

Clinical systems, patient records and the privacy obligations that come with both, for clinics of two GPs or twenty.

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Legal Services

Trust account email, matter files, and the confidentiality questions your insurer and your law society both ask.

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Accountants

Lodgement season load, client records across Xero and MYOB, and the AML obligations that landed in July.

Read more →

Why the pages differ

The software, the deadlines and the obligations change completely between a clinic and a law firm. A practice that cannot open an X-ray has a different emergency from one that cannot reach its trust account records, and the backup and access decisions behind each are not the same. Each page below is written for that kind of business rather than for IT in general.

Frequently asked questions

Our industry is not on the list. Can you still help?

Almost certainly. These nine are where we have the deepest experience, not the limit of who we support. Tell us what you do and what is getting in the way.

Do you know our practice management software?

We support the common ones across dental, medical, legal and accounting, and where we have not met a system before we deal with the vendor directly rather than making you the go-between.

Will you talk to our software vendor for us?

Yes. Coordinating specialist suppliers is part of the job, and it is usually faster when the person on the call already knows how your network and your logins are set up.

We are opening a second site. Is that one of these?

That is the new clinic or office page. The IT decisions that matter get made during the fitout, so the earlier we are involved the fewer things have to be redone.

Not on the list?

We support plenty of businesses that do not fit a category. Tell us what you do and what is getting in the way.