Liverpool, Campbelltown & Camden
Our home base, covering Liverpool, Campbelltown, Camden, Narellan and the surrounding growth areas, home to a lot of new medical, dental and professional practices opening in newly built centres.
We're based in Edmondson Park and support clinics and professional businesses right across Greater Sydney, combining remote support with onsite visits wherever the job actually needs a technician in the room.
Remote support handles most day-to-day issues no matter where you're based. Onsite visits are scheduled for new setups, hardware, cabling and anything else that needs hands physically on the equipment.
Our home base, covering Liverpool, Campbelltown, Camden, Narellan and the surrounding growth areas, home to a lot of new medical, dental and professional practices opening in newly built centres.
Parramatta, Blacktown, Penrith and the wider Western Sydney business corridor, where a lot of our accounting, legal and professional-services clients are based.
Newtown, Marrickville, Leichhardt, Ashfield and the surrounding Inner West, covering everything from design studios to dental practices in converted heritage buildings.
Bondi, Randwick, Maroubra and the Eastern Suburbs more broadly, supporting clinics, legal practices and financial-services firms across the area.
Chatswood, St Leonards, Hornsby and the Lower and Upper North Shore, home to a good number of the medical and financial-services clients we support.
Manly, Dee Why, Mona Vale and the Northern Beaches, where onsite visits are scheduled around the slightly longer travel time but response commitments stay the same.
Castle Hill, Baulkham Hills, Rouse Hill and the wider Hills District, a fast-growing region for new clinics and offices and small business fitouts.
Sutherland, Cronulla, Miranda and the Sutherland Shire, supporting clinics and professional businesses throughout the Shire.
Sydney CBD and the surrounding inner-city areas, supporting professional-services firms with the network and security needs that come with a city-centre office.
This list isn't exhaustive; it's a snapshot of where our clients are based today. If you're anywhere across the greater metro area, get in touch and we'll confirm response times for your specific location.
We're based in Edmondson Park and support clients across Greater Sydney through a mix of remote support and onsite visits, rather than running local branch offices. Most day-to-day issues are resolved remotely, with onsite visits scheduled for anything that genuinely needs a technician on site.
Our standard response time is 2 hours during business hours regardless of which part of Greater Sydney you're in, and remote support typically starts sooner than that. Onsite travel time varies a little by location, which we're upfront about when we scope a job.
Yes. A good portion of our clients are managed entirely remotely, including cloud, security, backup and day-to-day support. Onsite visits are there for when they're actually needed, not a requirement.
Tell us your suburb and what you need help with, and we'll confirm response times before you commit to anything.